Privacy Policy

Information we collect

When you join our beta we collect the email address and the use case description you submit. If you use the Tindy app, we store the items and records you choose to create, such as room names, item outcomes, and photos. We also keep a record of your activity in the app, such as the steps you complete during onboarding and the sessions you finish, so we can see how the product is being used.

Device and connection information

When you create an account, and when the Tindy app contacts our servers, we automatically record some information about the request itself:

• Your IP address, and the approximate country it corresponds to. We store the IP address your account was created from, and the one seen the last time you signed in.
• Device and app details reported by your device: the platform (iOS or Android), the device model, such as "iPhone 15", the operating system version, the version of Tindy you are running, and whether the app is running on a simulator rather than on real hardware.
• An install identifier, a random value created when the app is first installed. It lets us connect the steps of a single onboarding session, including the ones that happen before an account exists. It is not a device identifier and it does not survive reinstalling the app.

We attach this information to your account when it is created, and to the activity records described above.

We do not collect your device's name, which is often a person's real name. We do not use any of this information for advertising, and we do not use it to track you across other companies' apps or websites. It is not shown back to you or to anyone else in the app.

How we use your information

We use your email to contact you about the beta and about Tindy. We use your app data to provide the product to you, such as showing your progress and building your export summaries. We do not sell your personal information.

We use the device and connection information described above for security and abuse prevention: to detect and investigate automated or fraudulent sign-ups, to tell a batch of scripted accounts apart from real people signing up around the same time, to keep our usage numbers honest, and to diagnose problems that only affect particular devices or app versions. Where the GDPR applies, we rely on our legitimate interest in keeping Tindy secure and working properly as the legal basis for this.

Data storage and security

We take reasonable steps to protect your information. No method of storage or transmission is perfectly secure, so we cannot guarantee absolute security.

Your choices

You may ask us to access your data at any time by contacting us. If you unsubscribe from the beta, we will remove your email from our beta list. See "Deleting your account" below for how to delete your data entirely.

Deleting your account

You can delete your Tindy account, and everything in it, at any time. There are two ways to request it:

1. In the app. Tap your profile icon in the top-right corner of the Tidy tab, scroll to the bottom of the You screen, and tap Delete Account. Once you confirm, your account is deleted immediately.
2. By email. Email hello@tindy.app from the address on your account and ask us to delete it. We'll verify it's you and complete the deletion within 30 days.

What we delete

Deleting your account permanently removes your profile and sign-in details; your rooms and items (names, categories, conditions, dispositions, and photos); your tidy session history, scans, and maybe box; your reminder and schedule preferences; your podcast progress; your achievements; your donation receipts, including any receipt images stored with us; your in-app activity history; the device and connection information described above, including the IP addresses recorded against your account; and any push-notification tokens tied to your devices. This can't be undone.

What we may keep, and for how long

• Residual copies of your data may briefly remain in our encrypted backups after deletion from our live systems, until those backups are overwritten during our routine backup rotation.
• If you made a purchase, Apple, Google, and our payments processor, RevenueCat, keep their own transaction records under their own retention policies. We don't control that data, and deleting your Tindy account does not delete it.
• We may retain limited information where the law requires it, or as needed to resolve disputes and enforce our agreements.
• We may keep de-identified or aggregated information that can no longer be used to identify you.

Contact

Questions about this policy? Reach us at hello@tindy.app.